Warranty Information
Azura Furniture Warranty
Limited 5 Year Warranty
All Azura Furniture products are warranted to the original purchaser against defects in material or workmanship for a period of 5 years from the date of purchase.
“Defects” as used in this warranty is defined as any imperfections that may impair the use of the furniture or product for which it was intended to.
This warranty is expressly limited to the replacement of defective furniture parts and/or components, subject to availability of stock. Assembly labor is excluded.
This warranty applies under conditions of normal use. It does not cover defects caused by improper assembly or disassembly, product modification, intentional damage, abuse, misuse, accidents, negligence or exposure to the elements. Our furniture products are not intended for outdoor use.
This warranty is only applicable in Canada and the USA.
Azura Furniture reserves the right to request proof of purchase from an authorized retailer as well as any other proofs to document a warranty claim.
This warranty is explicit on the limits of Azura Furniture’s liability and entitles the original purchaser to specific rights. Any warranty defined by law in your state/province is limited to 5 years. Should the law in your state/province differ from the above, it will not apply.
Bestar Furniture Warranty
Bestar products are warranted to the original purchaser against defects in material or workmanship in the furniture. "Defect" as used in this warranty refers to any imperfections which impair the use of the product.
This warranty is strictly limited to the repair or replacement of furniture components. Bestar will repair or furnish a replacement component, subject to availability of stock, if the component is deemed defective within the terms of the warranty. Assembly labor is not included.
This warranty applies under conditions of normal use and does not cover the defects resulting from negligence, misuse, unreasonable exposure, or if the product has been modified by the purchaser.
Bestar reserves the right to request proof of purchase as well as other proof to document a warranty claim.
This warranty is not transferable.
Bestar warranty is applicable in Canada and USA only.
Bush Furniture Warranty
10 YEAR COMMERCIAL WARRANTY
All products marketed under the Bush Business Furniture brand are warranted to the original purchaser at the time of purchase and for a period of ten years thereafter.
We warrant to you, the original purchaser, that our commercial quality furniture and all its parts and components are free of defects in material or workmanship. “Defects,” as used in this warranty, is defined as any imperfection which impairs the use of the furniture product.
Our warranty is expressly limited to the replacement of furniture parts and components. For ten years after the date of purchase, Bush Business Furniture will replace any parts that are defective in material or workmanship.
This warranty applies under conditions of normal use. Our Bush Business Furniture products are not intended for outdoor use. This warranty does not cover: 1) defects caused by improper assembly or disassembly; 2) defects occurring after purchase due to product modification; intentional damage, accident, misuse, abuse, negligence or exposure to the elements; and 3) labor or assembly costs.
IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, SHALL NOT EXTEND BEYOND THE DURATION OF THE WRITTEN WARRANTY STATED ABOVE, AND IN NO EVENT SHALL BUSH INDUSTRIES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE PRODUCT. Some states do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights that may vary from state to state.
Coaster Furniture Warranty
COA, Inc. dba Coaster Office Furniture
10 Year Guarantee of Quality
Coaster Office Furniture warrants to the original purchaser, that each piece of Coaster Office Furniture will be free from defects in workmanship given normal use and care for 10 years of single shift service.
Coaster Office Furniture will replace or repair at our option any part or parts of the product found to be defective within the terms of the warranty.
This warranty does not cover:
- Color, grain, or texture of wood and other covering materials due to natural variations over which Coaster Office Furniture has no control
- Gas cylinder- pneumatic lifts (3 years)
- Coaster Office Furniture assumes no responsibility for improper assembly, modifications, abuse, alteration or negligent use by the purchaser
Global Furniture Warranty
A History of Success
Founded in Canada in 1966, The Global Group is one of the largest manufacturers and marketers of quality business furniture in the world. Our facilities include more than 40 just-in-time manufacturing and product assembly plants, plus offices, showrooms and distribution facilities.
The Environment
At Global we're proud of our pledge to maintain a clean environment. We have long established environmental programs throughout our plants and offices to sustain our 'earth friendly' commitment. The people at Global take every opportunity to Reduce, Reuse and Recycle.
Limited Lifetime Warranty
Global warrants its products to be free from defects in material and workmanship for as long as the original end user owns the product or 25 years in the case of a corporate end user. Some time limits apply to certain parts and components. For detailed conditions, refer to the Global current published Price List.
This warranty covers the following product categories:
- General Seating
- Filing
- Panels
- Desks, Modular Furniture and Tables
JSI Furniture Warranty
JSI warrants to the original purchaser that each piece of furniture will be free from defects in workmanship given normal use for a period of twelve years of single shift service. Pneumatic lifts and casters are warranted to be free from defects in materials and workmanship for a period of five years and textiles for two years. JSI will, at its option, repair or replace any defective merchandise within the terms of the warranty. This warranty does not apply to damage resulting from accident, alteration, or misuse.
Five (5) Year Limited Warranty
We are confident that you will appreciate the fine quality and craftsmanship of our product. O'Sullivan Furniture stands proudly behind each and every product we manufacture and guarantee our work through the following five (5) year limited warranty.
In order to provide you with timely assistance, please thoroughly inspect your furniture for missing or defective parts immediately after opening the carton. To receive replacement or missing part(s) under this warranty, go to our website at www.osullivan.com. Please have the model number and part number(s) located in the Instruction Sheet available for reference. You will also need your sales receipt or other proof of purchase. Replacement part(s) will be shipped to you at no charge with O'Sullivan Furniture assuming all shipping and handling expense.
Lesro Furniture
It is our pleasure to provide you with high quality products. We stand behind the craftsmanship of our products and accordingly guarantee our work with the following warranty.
For Lesro to assist you in a timely manner, we request that you inspect the product you have ordered thoroughly for defects, damage and/or missing hardware or components immediately upon receipt. We also suggest that you retain a record of purchase, such as a sales receipt, and the accompanying shipping paperwork.
This warranty is applicable solely between Lesro and you, the original purchaser.
The warranty guarantees that the product you have purchased and all of its components are void of defects in material or craftsmanship. "Defects" are defined as any imperfection which may impair the proper use of the product.
This warranty is applicable only under conditions of normal use. The warranty does not cover defects caused by improper assembly or dis-assembly, defects occurring after purchase due to; product modification, intentional damage, accident, misuse, abuse or negligence, cosmetic damage, labor or assembly costs.
All Lesro frames and assemblies are warranted against defects in materials and workmanship for the life of the product. Fabric and vinyl covering is warranted for 2 years from date of shipment.
Mayline Furniture Warranty
LIMITED LIFETIME WARRANTY
The Mayline Group promises to repair or replace any Mayline Group (includes Mayline Company, Tiffany Industries, and Kwik-File) brand product or component manufactured after 1/1/2000, that is defective in material or workmanship for as long as the original purchaser owns it. This is the sole and exclusive remedy. This warranty is subject to limitations, exclusions and other provisions detailed below.
Limitations involving materials and components:
The materials and components listed below are covered according to the following schedule from the date of sale:
- Ten Years: Electrical components, seating controls, seating pneumatic cylinders, wood seating components.
- Five Years: Fabric and leather seating upholstery, seating foam, seating, armrests, and veneer finishes.
Exclusions:
This warranty does not apply to:
- Normal wear and tear, which is to be expected over the course of ownership.
- Damage caused by the carrier in-transit, which will be handled under
- Mayline Group’s Freight Damage policy.
- Modifications or attachments to the product that are not approved by
- Mayline Group.
- Products that were not installed, used or maintained in accordance with
- product instructions and warnings.
- Products used for rental purposes.
Seating Usage:
Normal commercial usage for seating is to be defined as the equivalent of a single
shift within a 40-hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner (excluding Model 2424AG which is warranted for multiple shifts).
Note: Some natural variations occurring in wood or leather materials are inherent in their character, and cannot be avoided. Mayline Group does not warrant the color-fastness or matching of colors, grains, or textures of such materials.
TO THE EXTENT ALLOWED BY LAW, THE MAYLINE GROUP MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. THE MAYLINE GROUP WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Offices To Go (OTG) Furniture
Offices To Go Furniture Warranty
5 Year Warranty
Offices to Go warrants its products to be free from defects in material and workmanship subject to the limitations below. This warranty is made by Offices to Go to original end user customers acquiring the product directly from authorized Offices to Go dealers. The customer's sole remedy under this warranty is limited to repair or replacement at Offices to Go's option. Consent from Offices to Go must be obtained before any warranty work is performed. This warranty shall not apply to any products which must be replaced due to normal wear and tear, negligence, abuse or "accident", shipping damage or product use other than in accordance with written instructions or warnings. It will also not apply when product has been modified or altered, repaired or refurbished by someone other than Offices to Go. This warranty does not cover the cost of transportation or labor. Offices to Go can make no warranty that any of its products are suitable for any particular purpose and can make no other warranties, expressed or implied. In no event shall Offices to Go be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is not valid if the products are used for rental purposes.
Under this warranty, claims must be made within the following periods from the original date of purchase: (a) non-moving parts are warranted for five years; (b) gas cylinders, mechanisms and other moving parts are warranted for two years; and (c) upholstered materials and foam are warranted for two years.
Warranty is based on an eight hour, single-shift work day and for users weighing up to 250 pounds.
South Shore Furniture Warranty
5-YEAR LIMITED WARRANTY
- South Shore Industries Ltd. provides the original buyer with a warranty covering "defects" on furniture parts and workmanship for a period of 5 years from the date of purchase.
- The word "defect" as used in this warranty is defined as any imperfection that may impair the use of the product for which it was intended.
- This warranty is strictly limited to the repair or replacement of defective component parts, and excludes all other direct or indirect charges and expenses up to the limit permitted by law in your state/province.
- In the case of a discontinued part or product, we promise to reimburse the value of that part or product.
- If a replacement part is unavailable, South Shore Industries Ltd.'s liability to the buyer will not exceed the production cost of the part in question.
- This warranty only applies under conditions of normal domestic use. It does not cover defects resulting from commercial use, intentional damage, negligence, abuse, product modification, accidents, exposure to the elements, or maintenance that does not comply with the guidelines on our web site.
- This warranty is only valid on condition that South Shore Industries Ltd can reserve the right to verify the basis of any request, and also to see the original buyer proof of purchase.
- This warranty is only valid for purchases made at an authorized retailer for South Shore Industries Ltd. in Canada or the U.S.
- This warranty defines the limits of South Shore Industries Ltd.'s liability, and entitles the original buyer to specific rights. Any warranty defined by law in your state/province is limited to a period of 5 years. If the law in your state/province prohibits this restriction, then it does not apply.
- South Shore Industries Ltd does not give reimbursements for defective furniture, but will replace it with an item of equivalent value.